Returns & Exchanges
We want you to love your X by Xtreme™ hat. If there’s ever an issue with your order, we’re here to help and make it right.
1. Return Eligibility
Due to hygiene standards, returned hats must meet the following conditions:
- Unworn and unused
- Tags still attached
- Original packaging included
- No stains, odor, or damage
Items that do not meet these conditions may be refused.
2. Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with clear photos of the issue.
We’ll review it quickly and work toward the right solution.
3. Non-Returnable Items
We do not accept returns for:
- Worn hats
- Used items
- Items without tags
- Products not in original condition
Contact Us
Every X by Xtreme™ order is handled with care, and every concern is taken seriously.
